Privacy Policy – StoreScout: Store Locator
This Privacy Policy explains how our StoreScout app collects, uses, and protects information when merchants install and use the app on their Shopify stores. By using the app, you agree to the practices described in this policy.
Information We Collect
1. Store and Account Information
When the app is installed, we receive basic Shopify store details such as store name, store URL, store email, and owner information as provided through Shopify’s API.
2. Store Location Data
Merchants may manually add or bulk import store location details including store name, address, contact information, operating hours, and optional descriptions. This information is provided voluntarily and is used solely to display store locations on the merchant’s storefront.
3. Usage Data
We may collect non-personal, aggregated usage data such as feature usage patterns, map interactions, and search activity. This information is used only to improve app functionality and performance.
4. No Customer Personal Data
The app does not collect or store any personally identifiable information about customers who browse the merchant’s store. Customer interactions—such as viewing the map or searching for a store—are processed without capturing personal identity data.
How We Use Information
We use collected information to:
- Display store locations and related details on the merchant’s storefront
- Enable app features including search, map views, and store detail pages
- Provide merchants with location management tools
- Improve app performance, stability, and user experience
- Offer customer support and maintain app functionality
We do not sell, rent, or share data with third parties except as required to provide core functionality or comply with legal obligations.
Data Storage and Security
We store data using secure, industry-standard methods. We take reasonable steps to protect information against unauthorized access, alteration, or disclosure. However, no method of online storage is completely secure, and we cannot guarantee absolute protection.
Data Retention
Store location data is retained for as long as the merchant uses the app. If the app is uninstalled, we automatically delete all location data and merchant-provided information after a reasonable period, except where legally required to retain information.
Sharing of Information
We may share limited data only in the following situations:
- With service providers that support app hosting or infrastructure
- When required by law, regulation, or legal process
We do not share customer or store data for advertising or marketing purposes.
Merchant Responsibilities
Merchants are responsible for ensuring that the store location details they add comply with all relevant privacy and data protection laws, including ensuring that any provided contact information is authorized for public display.
Children’s Privacy
This app is not intended for use by children. We do not knowingly collect personal data from children.
International Data Transfers
Depending on server infrastructure, stored data may be processed or transferred across regions. By using the app, merchants consent to such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the app after changes are posted indicates acceptance of the updated terms.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, you may contact us at:
Email: support@aliansoftware.net