Manufacturing & ERPCustom AI Apps & ChatbotsAI Agents & Automation

Alian Infinity AI ERP

Internal product / IP

4×

Leadership-tier ERP usage increase

The challenge

Alian Software's flagship ERP covered the full operational stack but power was locked behind layered menus. Leaders weren't using their own ERP because the question-to-answer gap was too long.

The approach

Natural-language query agent translates plain-English questions into ERP API calls
Background anomaly agents continuously watch cost trends, stock ageing, downtime, receivables
Suggestion engine with human approve/reject workflow before any ledger impact
Every AI action traceable to the source ERP record — non-negotiable for finance

The build

LangGraph for multi-step query planning · explicit tool definitions for 50+ ERP modules
Anthropic Claude Sonnet primary with prompt caching for schema context
Every response cites underlying GL entries, journal entries, stock transactions
Cost suggestions and JEs route to a configurable approver chain — never auto-posted
Deployed as embedded sidebar + standalone 'ask Infinity' interface

The results

Time-to-answer: ~12 minutes → under 30 seconds
Leadership-tier ERP usage up 4×
Cost drift caught 2–3 weeks before monthly review cycles
100% audit-traceable
Became Alian Software's #1 talking point in mid-market sales

"Our finance team stopped scheduling reports. They just ask. The cost-drift alerts have caught two material variances before close — that alone paid for the AI layer."

— Plant Operations Director