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AIAn Alian Software company

Industries

Three industries we know cold. Five more we ship for.

We anchor on e-commerce, SaaS, and manufacturing — that's where our deepest reps are. The patterns translate to the others.

Anchor industries

What each anchor industry actually walks in with

“AI for manufacturing” means nothing on its own. These are the specific problems that bring people from each vertical to us — if one of them describes your week, the build is usually shorter than you think.

E-commerce & D2C

Ecommerce AI solutions have the clearest ROI of any vertical we work in. Catalog Q&A, sizing and fit assistance, support deflection, and product-description generation all pay back quickly and ship in weeks. We've built every one of these.

What we hear most

  • Tier-1 support is buried in 'where's my order' and return policy tickets
  • Catalog Q&A (sizing, fit, compatibility) routes to humans because docs are scattered
  • Product descriptions are inconsistent — voice drift across SKUs hurts brand and SEO
  • Customer reviews live across 6 platforms and no one reads them
  • Cart-recovery emails are generic and converting poorly
See what we build for E-commerce

SaaS

B2B SaaS is where AI shifts the support-to-engineering ratio in your favor. Knowledge bots deflect tier-1 traffic. In-app AI features become a wedge for retention. Lead-qualification agents change the unit economics of inbound. We've shipped all three.

What we hear most

  • Support team is buried in docs questions your knowledge base already answers
  • Engineering is interrupted by tier-1 bugs that could self-resolve
  • SDR capacity caps inbound conversion — most leads never get a real conversation
  • Customer success has no early-warning system for renewal risk
  • Your product can't tell users what it can do — onboarding leans on email tours
See what we build for SaaS

Manufacturing & ERP

Manufacturing AI solutions earn their keep on the shop floor, not in a dashboard. Multi-agent ops monitoring, predictive maintenance, and document automation — built with the people currently doing the work by hand, because they know the exceptions nobody wrote down.

What we hear most

  • Plant data is rich but siloed across SCADA, ERP, MES, and operator log sheets
  • Reactive maintenance — machines go down, then humans scramble
  • ERP power is locked behind layered menus; leadership never opens it
  • Document-heavy workflows (POs, invoices, QC reports) eat senior time
  • Shift handoffs lose context every 8 hours
See what we build for Manufacturing

Also shipping for

Don't see yours? Book a 20-min call → and we'll tell you honestly whether what we know transfers.