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AIAn Alian Software company

Industry

AI for Logistics

Routing, exception handling, and document automation for the supply chain.

Logistics is a flow business — moving things, moving paper, moving money. Every flow has exceptions, and exceptions eat margin. We build AI for the exception layer: route optimization with constraints, document automation, freight booking, exception resolution.

Common problems we solve

  • Document mountains — BOLs, customs, invoices, PODs — eat ops time
  • Exception handling (delays, damage, mis-routing) burns customer-success hours
  • Quoting and booking is manual; competitors are automating
  • Carrier and lane optimization is rule-based when it should be learned
  • Track-and-trace inquiries from shippers are the #1 inbound load

Sample builds for Logistics

  • AI Agents & Automation

    Document automation pipeline

    Extract structured data from BOLs, customs forms, invoices. Validate against TMS records. Exception-only review.

  • AI Agents & Automation

    Exception-resolution agent

    Detects shipment exceptions, drafts customer comms, suggests carrier next-action, opens tickets with full context.

  • Custom AI Apps & Chatbots

    Track-and-trace chatbot

    Shipper-facing assistant answering 'where's my shipment' with up-to-the-minute TMS data. Deflects 80%+ of inbound calls.

  • Data & Intelligence

    Lane / carrier optimizer

    ML over historical lanes, carrier performance, and constraints. Surfaces booking suggestions with explainable scoring.

Why teams pick us for Logistics

  • We've integrated with the TMS landscape — McLeod, Trimble, Cargobase, Project44, custom
  • Edge-deployable when on-prem is non-negotiable
  • We design for exception-first ops — happy path is easy; exceptions are where the wins are

FAQ

  • How do you integrate with our TMS / WMS?

    Published APIs where they exist, direct DB reads when they don't, EDI parsing for the older corners. We've worked with McLeod, Trimble, Cargobase, Project44, and a handful of bespoke systems.

  • Can the AI book carriers on its own?

    Not in v1. We build to recommend + log + auto-fill — humans approve every booking until trust is earned. By v2 some clients open up scoped auto-booking for known carriers and lanes only.

Want one of these for Logistics?

20 min. No deck. We'll tell you honestly whether the pattern fits.