Industry
AI for Logistics
Routing, exception handling, and document automation for the supply chain.
Logistics is a flow business — moving things, moving paper, moving money. Every flow has exceptions, and exceptions eat margin. We build AI for the exception layer: route optimization with constraints, document automation, freight booking, exception resolution.
Common problems we solve
- Document mountains — BOLs, customs, invoices, PODs — eat ops time
- Exception handling (delays, damage, mis-routing) burns customer-success hours
- Quoting and booking is manual; competitors are automating
- Carrier and lane optimization is rule-based when it should be learned
- Track-and-trace inquiries from shippers are the #1 inbound load
Sample builds for Logistics
AI Agents & Automation
Document automation pipeline
Extract structured data from BOLs, customs forms, invoices. Validate against TMS records. Exception-only review.
AI Agents & Automation
Exception-resolution agent
Detects shipment exceptions, drafts customer comms, suggests carrier next-action, opens tickets with full context.
Custom AI Apps & Chatbots
Track-and-trace chatbot
Shipper-facing assistant answering 'where's my shipment' with up-to-the-minute TMS data. Deflects 80%+ of inbound calls.
Data & Intelligence
Lane / carrier optimizer
ML over historical lanes, carrier performance, and constraints. Surfaces booking suggestions with explainable scoring.
Why teams pick us for Logistics
- We've integrated with the TMS landscape — McLeod, Trimble, Cargobase, Project44, custom
- Edge-deployable when on-prem is non-negotiable
- We design for exception-first ops — happy path is easy; exceptions are where the wins are
FAQ
How do you integrate with our TMS / WMS?
Published APIs where they exist, direct DB reads when they don't, EDI parsing for the older corners. We've worked with McLeod, Trimble, Cargobase, Project44, and a handful of bespoke systems.
Can the AI book carriers on its own?
Not in v1. We build to recommend + log + auto-fill — humans approve every booking until trust is earned. By v2 some clients open up scoped auto-booking for known carriers and lanes only.
Want one of these for Logistics?
20 min. No deck. We'll tell you honestly whether the pattern fits.
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