SaaS · AI Agents & Automation
AI agents for B2B SaaS
Lead qualification, support resolution, autonomous PRs · 5–8 weeks.
SaaS is where agents change the unit economics. Lead-qualification agents shift the SDR ratio. Support agents shift the engineering interrupt rate. Autonomous-fix agents shift the bug-triage backlog. We've shipped all three.
Signals you're a fit
- Inbound capacity outruns SDR bandwidth
- Engineering interrupts on tier-1 bugs are killing focus time
- Onboarding asks the same 30 questions across customers and a docs site no one reads
What we'd build
Phase 1
Inbound lead qualification agent
Multi-channel (web, email, SMS). Engages in 60s. Books AEs only when they should be talking. See the lead-qualification case study.
Phase 2
Auto issue resolution
Triage chatbot + Claude Code in a sandbox for low-complexity fixes. PRs auto-created for human review.
Phase 3
In-app onboarding agent
Walks new users through their first 3 outcomes. Knows your product. Handoff to CSM at the right moment.
Timeline + budget
Timeline
5–8 weeks for v1
Budget envelope
$60–120K Fixed-fee Sprint · 3-month retainer typical post-launch
Final scope and price quoted on a discovery call. Numbers above are the typical range — yours could be lower or higher.
Talk this through with a human.
20 min. No deck. We'll tell you honestly whether this pattern fits your situation.
