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AIAn Alian Software company
ManufacturingAI Agents & AutomationData & Intelligence

Multi-Agent System for 24/7 Manufacturing Plant

Fixed-fee Sprint + Monthly Retainer

31%

Reduction in unplanned downtime · 90 days

The challenge

A 3-shift sheet-metal plant with 40+ CNC machines and ~120 operators. Reactive production: machines went down, operators flagged supervisors, maintenance scrambled. Average downtime per incident was 2.4 hours. Predictive maintenance had been talked about for years — the data was rich but siloed across SCADA, ERP, and operator log sheets.

The approach

  • Mirror the org chart: one agent per role a human would fill if you had infinite humans
  • Six specialized agents communicate through a shared event bus
  • Every alert routes to a human via WhatsApp + the existing supervisor dashboard — humans make every call

The build

  • LangGraph orchestration · one agent per role · shared Postgres event bus
  • Real-time data: Kafka stream from SCADA + Alian Infinity ERP API + operator-tablet inputs
  • Classical ML (LightGBM) for downtime prediction per machine class, retrained weekly
  • Alert routing via WhatsApp Business API
  • Edge gateway on-prem (latency + data residency); agent reasoning in cloud

The results

  • 31% reduction in unplanned downtime (14.2 → 9.8 hrs/week)
  • Mean time to detect anomaly: 18 min → 2.3 min (8x faster)
  • Maintenance backlog cleared 67%
  • Zero stockouts in 90 days (vs 7 in the prior 90)
  • Energy cost down 9% from sequencing optimizations alone
"I expected a fancy dashboard. What we got was a team of agents that quietly do the watching so my humans can focus on doing."
Plant Operations Manager

Tech stack

  • Anthropic Claude Sonnet
  • LangGraph
  • Kafka
  • Postgres
  • LightGBM
  • WhatsApp Business API
  • Alian Infinity ERP
  • Langfuse

Why this matters for you

Multi-agent systems are where AI is going. This is a working production deployment — not a demo, not a pilot.

Want a build like this?

20 min. No deck. We'll tell you whether this pattern fits your situation, and what an honest scope looks like.