Logistics · AI Agents & Automation
AI automation for logistics
Document automation · exception resolution · track-and-trace · 5–8 weeks.
Logistics is a flow business. Exceptions eat margin. We automate the exception layer first — document extraction, exception resolution, T&T chatbot — and the happy-path stays untouched and reliable.
Signals you're a fit
- Document mountains (BOLs, customs, invoices, PODs) eating ops time
- Customer-success hours burned on exception handling
- Shipper inbound: 'where is my shipment?' dominating support volume
What we'd build
Phase 1
Document automation pipeline
Extract structured data from BOLs, customs forms, invoices. Validate against TMS. Exception-only human review.
Phase 2
Exception-resolution agent
Detects shipment exceptions, drafts customer comms, suggests carrier next-action, opens tickets with full context.
Phase 3
Track-and-trace chatbot
Shipper-facing assistant answering 'where's my shipment' with TMS data. Deflects 80%+ of inbound T&T calls.
Timeline + budget
Timeline
5–8 weeks for v1
Budget envelope
$50–100K Fixed-fee Sprint
Final scope and price quoted on a discovery call. Numbers above are the typical range — yours could be lower or higher.
Talk this through with a human.
20 min. No deck. We'll tell you honestly whether this pattern fits your situation.
